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Privacy Policy

At Carlton Casino Club (Dublin), we understand the importance of protecting your personal information and ensuring that you feel safe when using our platform. This Privacy Policy outlines how we handle your data and explains what steps we take to safeguard it.

What Personal Information May Be Collected

When creating an account with us, you may be required to provide certain information about yourself. This can include:

  • Your name
  • Date of birth
  • Contact details (email address, phone number)
  • Password

We also collect device and browser information to help improve our service.

Account Registration Information

When registering for an account, we will use the information provided to create a unique user profile. We may also verify your identity using external sources to ensure that you are over 18 years old (where applicable).

Device and Browser Information

We collect device and browser details to help us provide you with the best possible experience on our platform. This can include:

  • Device type
  • Operating system
  • Browser version

This information helps us optimize performance, resolve technical issues, and improve user engagement.

Usage Analytics and Behavioural Data

Our platform collects usage data and behavioural insights that enable us to understand how users interact with our content and services. We use this information to create a better experience for all users by making targeted improvements to:

  • Content offerings
  • User interface design
  • Platform usability

We do not sell or share your personal data for profit.

Cookies and Tracking Technologies

Our platform may place cookies, pixel tags, web beacons, and other tracking technologies on devices that access our services. These help us gather insights into how users interact with Carlton Casino Club (Dublin)'s content and improve performance over time.

  • Cookies: used to facilitate login sessions
  • Analytics scripts: for usage data collection
  • Social media buttons: allowing you to share content

Please note that many browsers now block third-party cookies, or offer built-in tracking protection options. You may find these settings on your browser or operating system.

Communication Preferences

You have the right to manage how we communicate with you:

  • To change contact preferences (email frequency, language)
  • To opt-out of promotional messages
  • To adjust notification settings

To exercise any of these rights, please use our website's "Contact" page to submit your request. We will respond promptly and update your account accordingly.

Data Storage and Retention

We store user data in secure environments with appropriate safeguards to protect against unauthorized access. Data retention varies based on specific regulations (for example, financial services) but typically we keep:

  • Account information for the duration of membership
  • Device details for 90 days after last interaction
  • Cookies/usage analytics up to 1 year

Where user data is deleted, our systems will not retain any identifiable personal information.

Security and Account Protection

To prevent unauthorized access or malicious attacks on accounts, we implement a number of measures:

  • Encrypted communication protocols (HTTPS)
  • Regular security audits and vulnerability testing
  • Strict password policies and multifactor authentication options

We encourage all users to follow basic best practices when managing their account credentials, such as using unique passwords for each application.

Account Access and Password Protection

If you have concerns about the security of your account or suspect unauthorized access has occurred:

  1. Change your password immediately
  2. Report incidents using our website's "Contact" page

We will investigate all reported occurrences promptly.

User Rights Regarding Personal Data

You, as a user, are entitled to various rights under applicable regulations:

  • Accessing the personal data we collect
  • Correcting inaccuracies or incompletions in this information
  • Deleting your account and associated data entirely (in certain jurisdictions)

To exercise these rights, please use our website's "Contact" page.

Age Restrictions

We reserve the right to deny access for users below a specific minimum age limit, based on national laws where applicable. Please familiarize yourself with regional regulations regarding online platform usage by minors.

Our main focus is ensuring that children under 18 do not create accounts on Carlton Casino Club (Dublin).com.

By continuing use of our services past initial login confirmation (using any user account or password) you acknowledge acceptance and agreement to follow all outlined policies, procedures, laws applicable where relevant.

The Privacy Policy page is subject to updates. The final version will be posted on the platform with effect from a specified change-over period.

References:

If there are any further questions or concerns about our Privacy Policy and its application in your country region you may need advice or guidance by using our contact details.